Practical Info

Supernormal takes place on the grounds of Braziers Park which is a residential community. Please respect the people living here and do not enter any areas other than noted for Supernormal. Braziers house will be open to the public during certain hours only which will be listed in the programme.

PARKING

• Car parking charge of £5 for vehicles with multiple passengers, or £10 for vehicles with a single passenger.
• Bands may bring their vehicles onsite to unload equipment during their performance.
• Live in vehicles are only allowed on site with a valid ticket. Space is at a premium so when these are gone, they’re gone – they will not be available at the gate.
• No other cars are allowed in main field during the festival.

ARRIVING ONSITE

The site opens at 10am on Friday the 7th. After parking, follow signs along the path through the woods to the main box office tent at the entrance to the festival where you will get your wristbands.  Please bring your ticket ID’s and the name of the person who booked – you must have both or you will not be allowed entrance to the site.

SITE INFORMATION

Braziers Park is an eco-site and an Area of Outstanding Natural Beauty so please do not bring any glass bottles into the site and tidy up after yourselves,  disposing of all litter in the appropriate bins and recycling areas  throughout the site. Please endeavour to leave Braziers Park in the state you find it in.

FOOD & DRINK

There is a range of delicious, organic and homemade food stalls on site. There is also a main marquee bar onsite selling the usual alcoholic and soft drinks. Please support Supernormal by purchasing drinks and food from the bars and traders on-site. We have intentionally kept these prices down and are NOT YOUR USUAL RIP-OFF FESTIVAL PRICES! Additionally there will be roaming and pop-up art bars onsite.

CHILDREN

Supernormal is very child friendly. Kids under 13 can attend for free with a paying adult and there will be lots for them to see and do.

FIRES

There is a main campfire circle on site, no other fires are allowed apart from camping stoves which are safely raised above the ground.

TOILETS

The site has composting toilets – with not a portaloo in sight!  Please put a handful of sawdust after you tinkle and keep toilets tidy. There are composting urinals onsite.

SHOWERS

There is a hot wood burning outdoor shower on site. Please only use ecologically sound cleaning products such as Ecover.

DOGS

No dogs allowed on site.

WATER

Fresh drinking water is available on tap all over the site.

SECURITY

There will be security and stewards on-site at all times.

INFORMATION

For any information, reporting of any issues, First Aid, lost property, production etc please go to the production office. There will be a festival coordinator available at all times.

CASH

There is no cash machine on site but cashback is available at the bar.

PERFORMING OR EXHIBITING AT SUPERNORMAL

If you wish to perform or participate in the festival you may apply here.

Disabled Access

The main field has a designated an area for disabled camping nearby the main activities and next to a disabled access toilet. These spaces are limited so please inform us in advance by e-mail to secure a place and note any specific needs when booking. We can offer a free ticket for support/carer and also provide support to set up camp if required.

Although most areas are accessible, wheelchairs may need to be able to cope with grassy gentle slope as there are no paths as such, and some areas may be more difficult to access. The production tent can be used for a power point.

Ticket returns

Unfortunately we are unable to offer refunds for tickets. If you bought a ticket but are unable to attend, you may transfer your ticket to another party. To do so, they will simply need to give your name and ticket ID at the gate.

If you can’t find your ticket ID…

Ticket IDs are sent out by email immediately when you place your order. If you do not think you have received your ticket ID, please check your junk mail. If you still can’t find it, contact [email protected] and we will resend it by return.

Eco Policy

We do what we can to reduce the environmental impact of Supernormal. To that end:

• We ask that traders do not use any disposable plastics.
• Visitors use public transport, or lift share if possible.
• The main bar will not use disposable cups, and will instead provide reusable, quality plastic cups for a small fee.

Contact

If you need to get in touch with the supernormal team, email info [at] supernormalfestival.co.uk

Thanks for being SUPERNORMAL!